Phone support
Monday – Friday, 9:00 AM – 5:00 PM ET.
1-800-637-8227
For order and product questions:
support@mdr.com
MDR Fitness Corp.
14101 NW 4th Street
Sunrise, FL 33325
Returns & refunds
See our shipping and returns policy for the 60-day satisfaction guarantee process.
Before you call
For account changes, subscription pauses, or order tracking, sign in to your account dashboard for the fastest path. Most account changes can be made there without contacting us.
We typically respond to support@mdr.com within one business day. If your question is time-sensitive (a shipment-in-transit issue or a subscription that’s about to renew), call instead — phone support handles those immediately.